Support & evolution · Monthly support

Your system evolves with your business.

After delivery, we're still here. We maintain, improve and grow your system based on your priorities, with direct communication and no surprises.

Follow-upMonthly, based on your priorities
CommunicationDirect with the people doing the work
What you already haveWe maintain and improve it

What's included

Maintain, improve and evolve.

Monthly support that covers the three things a living system needs.

01

Maintain

Keep everything running.

  • Monitoring and bug fixing.
  • Updates and security patches.
  • Backups and continuity.

02

Improve

Make it work better and better.

  • Adjustments based on your team's real use.
  • Speed and stability improvements.
  • A better experience for your users.

03

Evolve

Grow it with your business.

  • New features based on your priorities.
  • Integrations with new tools.
  • More capacity as the business grows.

A month of work

This is what a living system looks like.

Every month you know what was fixed, what was improved and what was added. Filter the log to see it.

  1. v2.3.1Week 1Fix

    Fixed a bug in report exports.

  2. v2.4.0Week 1New feature

    Email alerts when stock drops below the minimum.

  3. v2.4.1Week 2Improvement

    The order list loads twice as fast.

  4. v2.4.2Week 2Fix

    Dependency updates and security patches.

  5. v2.5.0Week 3New feature

    Integration with the invoicing system.

  6. v2.5.1Week 4Improvement

    New customer filter in the sales dashboard.

Illustrative data.

What each month looks like

A clear rhythm, no surprises.

We work on a simple monthly cycle, so you always know where we are.

  1. 01

    We set priorities

    At the start of the month we agree on what matters most to your business.

  2. 02

    We work in deliveries

    We fix, improve and add features in short deliveries.

  3. 03

    We show you progress

    You see every change working and give feedback before we continue.

  4. 04

    We review and plan

    We go over what was done and plan the next month.

What you always get

A team that doesn't disappear.

Direct communication

You talk to the people working on your system, no middlemen.

Your priorities

You decide what matters most each month.

No surprises

You know what was done, what's next and what it costs.

No strings attached

The code and access are yours, always.

FAQ

What people usually ask us.

Handing a system over to another team raises questions. Here are answers to the most common ones.

Another question? Write to us →

Yes. First we review it to understand it thoroughly, then we tell you what's worth keeping, improving or changing.

Contact

Let's talk.

Tell us what you need. We'll reply with a clear plan and the next step, no commitment and no jargon.

  1. 01We reply within one business day.
  2. 02We talk to understand your business and the problem.
  3. 03We send you a clear plan with scope, timeline and next step.
01What would you like to talk about?
02Your details
03Your project
We reply within one business day.

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